FAQ

FAQ - Plush Wigs

Frequently Asked Questions

What are human hair wigs?

Human hair wigs are made from real human hair, providing the most natural look and feel. They can be styled, colored, and treated just like your natural hair, giving you the flexibility to change your look effortlessly.

What is a glueless wig?

A glueless wig is designed to be worn without the need for adhesive or glue. It usually comes with adjustable straps, combs, or elastic bands to ensure a secure fit. This makes them easy to put on and remove, offering convenience and comfort.

What are the benefits of human hair wigs?

 

  • Natural Appearance: They blend seamlessly with your natural hair and scalp.
  • Versatility: Can be styled with heat tools and colored as desired.
  • Durability: With proper care, they can last for a long time.
  • Breathability: More breathable and comfortable compared to synthetic wigs.

What are the benefits of glueless wigs?

 

  • Ease of Use: No need for messy adhesives.
  • Comfort: Adjustable features ensure a snug fit without the discomfort of glue.
  • Healthier for Scalp: Avoids potential irritation from wig adhesives.
  • Quick Application: Perfect for those who are new to wearing wigs or need a quick solution.

How do I choose the right wig for me?

Consider the following factors when choosing a wig:

  • Hair Type: Decide between human hair and synthetic hair based on your styling needs.
  • Cap Size: Measure your head to find the correct cap size.
  • Lace Type: Choose between lace front, full lace, or no lace depending on your preferred hairline and parting options.
  • Hair Texture and Length: Select the texture and length that best suits your style.

How do I apply a glueless wig?

 

  1. Prep Your Hair: Braid or wrap your natural hair to create a flat surface.
  2. Adjust the Straps: Customize the adjustable straps and combs to fit your head snugly.
  3. Secure the Wig: Place the wig on your head, starting at the front hairline, and adjust as needed.
  4. Style as Desired: Style the wig to achieve your preferred look.

How do I care for my human hair wig?

 

  • Wash Regularly: Use a sulfate-free shampoo and conditioner.
  • Avoid Heat Damage: Use heat protectants when styling with heat tools.
  • Store Properly: Keep your wig on a wig stand to maintain its shape.
  • Moisturize: Regularly apply a light leave-in conditioner to keep the hair hydrated.

How long does a human hair wig last?

With proper care, a human hair wig can last up to a year or more. The lifespan depends on how often it is worn and how well it is maintained.

Can I swim or shower with my wig on?

It's not recommended to swim or shower with your wig on, as chlorine, saltwater, and regular water can damage the hair and cap structure. If you need to swim, consider wearing a swim cap over your wig.

What if my wig doesn't fit properly?

Ensure you've chosen the correct cap size. If adjustments are needed, you can use the adjustable straps and combs. If it still doesn't fit well, consider consulting with a professional for custom alterations.

Do you offer custom wigs?

Yes, we offer custom wig services to cater to your specific needs. Contact our customer service team for more information on how to create your perfect wig.

What is your return policy?

We offer a hassle-free return policy for unused and undamaged wigs within 30 days of purchase. Please refer to our return policy page for detailed information.

How can I contact customer support?

You can reach our customer support team via email at support@plushwigsforher.myshopify.com or by phone at [Customer Support Number]. We're here to assist you with any questions or concerns.

How do I determine my cap size?

Measure your head using a flexible measuring tape:

  • Circumference: Measure around your head, starting at your hairline, going behind your ear, down to your nape, and back around.
  • Front to Nape: Measure from your front hairline, over the top of your head, to the nape of your neck.
  • Ear to Ear: Measure from ear to ear, over the top of your head.

What types of lace wigs are available?

 

  • Lace Front: Features lace at the front hairline for a natural look.
  • Full Lace: Entire cap is made of lace, offering maximum styling versatility.
  • 360 Lace: Lace around the perimeter, allowing for updos and ponytails.

How often should I wash my wig?

It's recommended to wash your wig every 10-15 wears or when you notice a buildup of product or dirt. Over-washing can strip the wig of its natural oils and shorten its lifespan.

Can I sleep in my wig?

While you can sleep in your wig, it's better to remove it to avoid tangling and friction that can cause damage. If you must sleep in it, use a silk or satin pillowcase and wrap your wig in a silk scarf.

How do I style my human hair wig?

You can use heat styling tools like curling irons, flat irons, and blow dryers. Always use a heat protectant spray to prevent damage. You can also use rollers or wrap the wig for heat-free styling.

Can I color my human hair wig?

Yes, you can color your human hair wig just like your natural hair. It's recommended to have it colored by a professional to avoid damaging the wig.

What is the difference between Remy and non-Remy hair?

 

  • Remy Hair: Cuticles are intact and aligned in one direction, resulting in smoother, more manageable hair.
  • Non-Remy Hair: Cuticles are not aligned, which can cause tangling and matting.

How do I detangle my wig?

Use a wide-tooth comb or a wig brush to gently detangle your wig, starting from the ends and working your way up to the roots. Avoid pulling or tugging to prevent shedding and damage.

What accessories do I need for my wig?

 

  • Wig Stand: To keep your wig in shape.
  • Wig Cap: To keep your natural hair in place and create a smooth base.
  • Combs and Brushes: For gentle detangling and styling.
  • Wig Sprays: For moisture and shine.

Can I use regular hair products on my wig?

It's best to use products specifically designed for wigs. Regular hair products may contain harsh chemicals that can damage the wig fibers. Look for sulfate-free and alcohol-free products.

How do I make my wig look more natural?

 

  • Pluck the Hairline: Create a more natural hairline by plucking some hairs.
  • Bleach the Knots: Lighten the knots to make them less visible.
  • Use Concealer: Apply concealer or foundation on the lace to match your skin tone.
  • Style the Baby Hairs: Create baby hairs for a more natural look.

What should I avoid doing with my wig?

 

  • Avoid Over-Styling: Excessive heat styling can damage the hair.
  • Avoid Sleeping Without Protection: Always use a silk scarf or pillowcase.
  • Avoid Harsh Chemicals: Use gentle, wig-friendly products.
  • Avoid Pulling or Tugging: Be gentle to prevent shedding and damage.

How do I store my wig?

Store your wig on a wig stand or mannequin head to maintain its shape. Keep it in a cool, dry place away from direct sunlight and heat sources.

How can I make my wig last longer?

 

  • Follow Care Instructions: Adhere to recommended washing and styling guidelines.
  • Limit Heat Styling: Use heat tools sparingly.
  • Keep It Moisturized: Regularly apply leave-in conditioner.
  • Store Properly: Use a wig stand and keep it in a safe place.

Can I cut my wig?

Yes, you can cut your wig to achieve your desired style. It's best to have it done by a professional stylist to avoid uneven cuts and potential damage.

What are the different wig cap constructions?

 

  • Traditional Cap: Basic construction with closed lace and machine-sewn wefts.
  • Monofilament Cap: Individual hairs are hand-tied to a sheer base, mimicking natural hair growth.
  • Lace Front Cap: Lace front for a natural hairline, with machine-sewn wefts at the back.
  • Full Lace Cap: Entire cap is made of lace for maximum styling versatility.

Are your wigs suitable for medical hair loss?

Yes, our wigs are suitable for individuals experiencing hair loss due to medical conditions. They offer a natural look and comfortable fit, helping you regain confidence and style.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary by location. Please refer to our shipping policy page for more information.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Please refer to our payment options page for a complete list.

What if I have an allergic reaction to the wig?

While rare, allergic reactions can occur. If you experience any discomfort or allergic reaction, discontinue use immediately and consult a medical professional. You can contact our customer support for assistance with returns or exchanges.

Can I request a sample of the hair before purchasing?

Yes, we offer hair samples so you can feel the quality and texture before making a purchase. Contact our customer service team to request a sample.

Do you have a loyalty program?

Yes, we offer a loyalty program where you can earn points on purchases, referrals, and social media interactions. Points can be redeemed for discounts on future purchases. Sign up on our website to start earning points today.

Can I make bulk purchases for a discount?

Yes, we offer discounts for bulk purchases. Please contact our sales team for more information on bulk pricing and availability.

Do you offer installation services?

While we do not offer installation services directly, we can recommend professional stylists in your area who specialize in wig installation. Contact our customer support team for recommendations.

How do I know if my wig is made from virgin hair?

Virgin hair is hair that has never been chemically processed or dyed. All our virgin hair wigs come with a certification of authenticity to ensure you receive the highest quality hair.

What is the difference between 100% human hair and Remy hair?

 

  • 100% Human Hair: Hair collected from multiple donors, with cuticles stripped to prevent tangling.
  • Remy Hair: Hair with intact cuticles aligned in the same direction, offering superior quality and longevity.

How can I request a custom wig design?

To request a custom wig design, please contact our customer service team with your specifications, including hair type, length, color, cap construction, and any other details. We will work with you to create your perfect wig.